The Federal Competition and Consumer Protection Commission (FCCPC) has had a strategic engagement with the media on Friday in Abuja, as part of its desire to forge a stronger partnership with the media for a virile consumer protection regime in Nigeria.
Director-General of the Council, Babatunde Irukera, who expressed delight in the partnership with the media, says it will strengthen all its mechanisms in ensuring that consumers get the best in products and services.
Irukera underscored the need for sustained media input in the campaign for the protection of rights of Nigerian consumers. He observed that, “the non-protection of citizens against exploitation by organizations or fellow individuals, embitters the people, and that this must be addressed”.
According to him, " I would want to see companies resolving customers related matters satisfactorily"
Irukera emphasized that the FCCPC will improve on mechanisms in enforcing consumer rights in Nigeria while ensuring robust engagement and wider consumer education in 2020.
Listing some of the achievements by the agency, he said customer complains has reduced to the barest minimum on DSTV and Telcos related matters.
